Refund policy
Refund policy
Returns: Our policy lasts 60 days. If 60 days have gone by since your purchase, we can offer you a return label so you lose nothing.
To be eligible for a return, your item must be in the good condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and when you bought.
Please do not send your purchase back to the manufacturer .
Refunds (if applicable)
First, you need only to contact us within sixty days and give us an opportunity to help you with any problems you may be experiencing. Then if you are not satisfied with it, return it undamaged and in the original box to Dennis Bacon,702 E Harbour Towne Dr, Lake Ozark, Missouri US 65049. When we receive it and inspect it, you will be issued the appropriate refund.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at grandpasgoodygetter@gmail.com.
Exchanges (if applicable)
You need only to contact us within sixty days and give us an opportunity to help you with any problems you may be experiencing. Then if you are not satisfied with it, return it undamaged and in the original box to Dennis Bacon,702 E Harbour Towne Dr, Lake Ozark, Missouri US 65049. When we receive it and inspect it, if it will not be repaired and will send an exchange one to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping To return your product, you should mail your product to: 702 E Harbour Towne Dr, Lake Ozark, Missouri US 65049
We will be responsible for paying for a return shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.